We have now concluded the indexing process for all regions.

We are sorry for delays in processing and please reach out if you have any questions and/or will like to read a full postmortem on the incident.

We have identified some inconsistencies in data that was ingested between ~13:00 and ~13:45. We have initiated our indexing process for the affected tenants. ETA for our WEU delivery region is 15:00 and for our SEA region ETA is 16:00 (all times CET).

We have validated the fix and implemented it in all regions. We will keep this incident open while we validate data consistency and monitor the processing services.

Next update at 14:45 CET.

We have identified the issue and a fix is in the process of being validated. We will update again 14:00 CET with a new status.

Our team has been alerted that processing is delayed. This results in new source entities not being made available for the Delivery API. Existing data is not affected and the Delivery API continues to function.