The downstream residual issue has been resolved.

We identified a downstream residual issue that for the next 15-20 minutes causes a delay in the processing of the last jobs.

All tenants are now done processing and all delays have cleared.

Please reach out via your Slack support channel or support@enterspeed.com if you have any questions.

We have monitored the system through the day, and we can now provide more information.

We learned that the issue originated Monday late in the afternoon and it slowly built up from a small, unnoticeable delay to a big multi-minute delay Wednesday morning.

Shortly after the fix was implemented this morning, most tenants were back with normal processing rates. A couple of tenants have been suffering with delays throughout the day. We have been in direct contact with the affected tenants.

We sincerely apologize for the delays. We will update with further information when the processing is back to normal for all tenants.

The fix has been verified in production, and we are monitoring the platform. The initial results are looking as expected and are showing good results.

We expect the backlog to be processed during the next hours. Reach out for a more specific estimate for your tenant.

We have identified an issue causing processing delays. We are in the process of applying a fix and are investigating the cause.