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Maintenance

Management App Service Window Thursday the 29th of February

Feb 29, 2024 at 8:00am UTC  –  Feb 29, 2024 at 8:46am UTC

Resolved
Feb 29, 2024 at 9:20am UTC

The fix for newly created users have been deployed and verified.

Updated
Feb 29, 2024 at 9:06am UTC

The cause for the issue for newly created users have been identified and the engineering team are working on a fix. We will update when the fix have been deployed.

Updated
Feb 29, 2024 at 8:57am UTC

We are investigating an issue for new users signing up. We will update when we know more.

Updated
Feb 29, 2024 at 8:46am UTC

We have concluded the service window for the new version of our Management App.

In some circumstances it might be required to clear your local storage when switching to new app the first time.

If you experience anything that is not expected, the please let us know on your Slack support channel or via support@enterspeed.com.

Created
Feb 29, 2024 at 8:00am UTC

We are releasing a major new version of our Management App on Thursday the 29th of February between 9 and 10 AM CET. This requires some infrastructure changes that can result in a few minutes of service interruption for the Management App.

The old app will be available at all times at https://app.old.enterspeed.com, so if you are affected by the service interruption, then please use the old app.

The service window does not affect Ingest, Processing or the Delivery API.

We will update this message when the service window is completed.

Reach out on your Slack support channel or via support@enterspeed.com.