Previous incidents

February 2023
Feb 09, 2023
1 incident

South East Asia Delivery API Region is unavailable

Degraded

Resolved Feb 09 at 09:01am CET

It was now possible to restart the South East Asia Delivery region after the Azure incident affected this region.

During the incident a queue of views for the SEA region has built up, this queue should be cleared in a few minutes.

Please reach out to support@enterspeed.com if you have any questions.

1 previous update

January 2023
Jan 25, 2023
1 incident

Intermittent issue with cloud provider

Resolved Jan 25 at 12:02pm CET

Microsoft has now officially resolved the incident.

3 previous updates

Jan 03, 2023
1 incident

Delivery API data is delayed

Degraded

Resolved Jan 05 at 09:31pm CET

We want to follow up on Tuesday's incident. Our investigations have shown that multiple events were the cause of the incident.

The first event was a series of schema deploys on a large tenant. When working with large data sets it is not uncommon for a schema deployment to take a few minutes, and in some cases, 10-20 minutes is to be expected. In this particular case, a total of 15 schemas were deployed, and each needed a few minutes. At some point, the specific developer didn't see the ex...

5 previous updates

December 2022
Dec 14, 2022
1 incident

Delivery API data is delayed

Degraded

Resolved Dec 15 at 10:12am CET

We want to follow up on yesterday's incident.

This was unlike anything we have ever seen before. The trigger of the incident was a customer performing a re-seed on a medium to large-sized tenant. Especially one of the schemas was crafted very, unfortunately. Almost all source entities would trigger the schema and because the schema had an action to trigger its parent entity, that cascaded into millions of view generations in just 2 hours.

A lot of the view generation was in this scena...

8 previous updates