Previous incidents

During the night Microsoft have declared the incident mitigated and there should be no further impact on Enterspeed services.

If you experience any problems or have any questions please write to us on your Slack support channel or via support@enterspeed.com.

All services are now back online and fully restored. The Delivery API was not affected by this incident.

What we know so far, is that a routine deployment, proved not to be business as usual. Despite being peer reviewed, manual and automated tested on test environments our upgrade of a key component broke when applied in production. We will further investigate why this was the case.

We are very sorry for the inconvenience, and standby to answer any questions either on your Slack support...

Enterspeed Processing Post-Mortem: 7th May 2024
On the 7th of May 2024, an incident occurred that resulted in some views not being generated for users. This impacted their ability to access updates from their CMS or other sources on their websites. The incident stemmed from a bug introduced during a change aimed at providing more insight into the jobs queue on the 6th of May. Notably, Enterspeed's Ingest and Delivery API remained unaffected.

If you have been affected by this bug, we r...