Previous incidents

October 2024
No incidents reported
September 2024
Sep 16, 2024
1 incident

Destinations are currently experiencing issues

Downtime

Resolved Sep 16 at 03:07pm CEST

We have now successfully moved to a new region and the backlog of missing destination messages have been emptied.

We are sorry for the inconvenience caused for this destination outage. We are awaiting a expiation from our cloud service provider and will based on that evaluate what can be done to prevent similar problems in the future.

3 previous updates
August 2024
Aug 23, 2024
1 incident

Ingest API suffers from very low volume of intermittant errors

Degraded

Resolved Aug 29 at 08:56am CEST

After observing the metrics after the implemented workaround yesterday afternoon, we can now resolve the Ingest API degradation issue.

We will update with a full post mortem when we have debriefed with our cloud service provider.

Sorry for the inconvenience and please reach out if you have any questions.

9 previous updates
Aug 03, 2024
1 incident

South East Asia Delivery Region unresponsive

Degraded

Resolved Aug 03 at 08:29am CEST

Recovered after Azure returned to normal operations.

1 previous update